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05:14 Dec 02, 2024

Emma Wilson

Technical Writer

5.00/5
1 Feedback
1 Jobs done
100% Job success
$ 8.00 Hourly price
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Biography

Hello, As a seasoned Developer Guides Writer with 18 years of experience, I specialize in creating clear, concise, and technically accurate guides, tutorials, and documentation tailored for developers. I bring a robust understanding of various programming languages, frameworks, and software tools to produce content that empowers developers to efficiently leverage APIs, SDKs, and complex software products .

from Armenia
Member since 2024-11-08 17:34:51

Expert profile

Developer Guides
$ 8.00/hr
Skilled in creating step-by-step guides, tutorials, and API documentation that empower developers to use tools and technologies efficiently.

Feedback received (by clients)

5.00
Based on 1 feedback(s)
5 Stars
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Displaying latest 1 of 1

profile
Sophia Katoch
5/5
2 months ago

Punctual and Professional.

The writer was highly professional and delivered a polished script on time, complete with carefully crafted dialogue and a solid structure. They were open to feedback and very collaborative..

About Emma

Skills & expertise
Skills
Content Creation Social Media Management E-learning Platforms
Expertise
Developer Guides
Spoken languages
English Spanish
Soft skills
Time Management Collaboration Attention to Detail Empathy Interpersonal Skill Patience Open Mindedness Analytical Thinking
Education
Academic Background
  • Name of University :- Yerevan State University
  • Choose the Highest Academic Degree :- Associate Degree
  • Graduation Year :- 2005
  • Professional Certificate :-
    1731170215-Certificate.png 219KB
Additional Information
Work History
  • What citation styles are you familiar with? :- VPN
  • Additional CV information :-
Developer Guides Writer
[New York & Remote]
  • Developed comprehensive API and SDK documentation for various clients in industries like FinTech, SaaS, and HealthTech.
  • Created in-depth tutorials and troubleshooting guides that reduced client support tickets by up to 5% by addressing common developer issues.
  • Collaborated with engineering and product teams to ensure technical accuracy and address customer pain points effectively.
  • Implemented feedback from developers to continuously improve and update guides for clarity and completeness.
  • Integrated visual aids, diagrams, and code snippets to improve guide usability and comprehension.
Technical Writer – Developer Documentation
[Hyperlink Infosystem, United States]
[August/2012 – July/2020]
  • Produced developer documentation for mobile app SDKs, and IoT APIs.
  • Engaged directly with developers and technical support teams to document complex features and common use cases.
  • Reduced onboarding time for new developers by creating structured, beginner-friendly guides and quick-start tutorials.
  • Maintained documentation repository, ensuring version control and easy accessibility across teams.
  • Actively participated in product launch meetings, enabling rapid delivery of documentation in sync with product updates.
Content Developer & Community Contributor
[App Development Companies, Georgia]
[February/2006 – June/2012]
  • Contributed to and maintained technical content for an open-source platform, including FAQs, best practices, and "how-to” guides.
  • Engaged with the developer community on forums and social media to gather insights and document real-world challenges.
  • Presented workshops and webinars to demonstrate API and SDK integration, promoting product adoption within the developer community.
  • Collaborated with open-source contributors and maintained an accessible documentation structure aligned with community standards.
  • Did you ever work for any other online academic assistance companies? :- No
  • Upload Resume :-
    1731170760-Resume.jpg 142KB
Availability
Scheduling Preferences
  • Preferred Working Days :- Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
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